When you use our services or visit our website, we may collect the following information :
Culinary Offerings
- Name, phone number, email address
- Billing details and payment information
- Government-issued identity proof (as required at check-in)
Booking & Stay Information
- Check-in and check-out dates
- Room and package selection
- Guest details and preferences
- Reservation and payment method
Dining & Event Information
- Restaurant reservations
- Banquet or wedding inquiries
- Event preferences and special requests
Technical Information
- IP address
- Browser type and device information
- Cookies and website usage data
How We Use Your Information
The information collected is used to :
- Process hotel, dining, and event reservations
- Communicate booking confirmations, updates, and responses to inquiries
- Personalize guest stays, dining, and event experiences
- Improve our services, facilities, and website performance
- Send promotional or informational communication (where consent is provided)
- Comply with legal, regulatory, and security requirements
Sharing of Information
Luxuria Inn by Chandan does not sell, rent, or trade your personal information.
Your data may be shared only with :
- Process hotel, dining, and event reservations
- Payment Gateways for secure transaction processing
- Authorized Service Providers (IT services, housekeeping, event support, catering, etc.)
- Government or Legal Authorities when required by applicable laws
All such parties are required to maintain the confidentiality of your information.