Privacy Policy

  • Privacy Policy - Luxuria Inn by Chandan
    Welcome to Luxuria Inn by Chandan.

    We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our hotel, restaurant, banquet facilities, and website.

    If you have any questions regarding this Privacy Policy, please contact us at: info@luxuriainn.com
  • Information We Collect
    When you use our services or visit our website, we may collect the following information :

    Culinary Offerings
    • Name, phone number, email address
    • Billing details and payment information
    • Government-issued identity proof (as required at check-in)

    Booking & Stay Information
    • Check-in and check-out dates
    • Room and package selection
    • Guest details and preferences
    • Reservation and payment method

    Dining & Event Information
    • Restaurant reservations
    • Banquet or wedding inquiries
    • Event preferences and special requests

    Technical Information
    • IP address
    • Browser type and device information
    • Cookies and website usage data

    How We Use Your Information
    The information collected is used to :
    • Process hotel, dining, and event reservations
    • Communicate booking confirmations, updates, and responses to inquiries
    • Personalize guest stays, dining, and event experiences
    • Improve our services, facilities, and website performance
    • Send promotional or informational communication (where consent is provided)
    • Comply with legal, regulatory, and security requirements

    Sharing of Information
    Luxuria Inn by Chandan does not sell, rent, or trade your personal information.
    Your data may be shared only with :
    • Process hotel, dining, and event reservations
    • Payment Gateways for secure transaction processing
    • Authorized Service Providers (IT services, housekeeping, event support, catering, etc.)
    • Government or Legal Authorities when required by applicable laws

    All such parties are required to maintain the confidentiality of your information.
  • Cookies & Tracking Technologies
    Our website may use cookies and similar technologies to :
    • Enhance user experience
    • Remember user preferences
    • Analyze website traffic and performance

    You may choose to disable cookies through your browser settings. However, doing so may affect certain website functionalities.
  • Data Security
    • We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or alteration.
    • While we strive to protect your data, please note that no method of electronic storage or transmission over the internet is completely secure.
  • Your Rights
    As a guest or website visitor, you have the right to :
    • Access the personal information we hold about you
    • Request correction or updating of your personal data
    • Opt out of marketing or promotional communications
    • Request deletion of personal data, subject to legal and operational requirements

    Requests can be submitted by contacting us at info@luxuriainn.com
  • Third-Party Links
    • Our website may contain links to third-party websites or services. Luxuria Inn by Chandan is not responsible for the privacy practices or content of such external websites.
    • We encourage users to review their privacy policies separately.
  • Policy Updates
    • Luxuria Inn by Chandan reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
    • Continued use of our website and services constitutes acceptance of the updated policy.